1Delivery – Food order & delivery hub
1Delivery was created to make delivery enjoyable for the customer and affordable for the business. The inception of 1Delivery came from our own experience working in delivery restaurants, where we saw firsthand how the current systems could be improved to put the love back into the foods we enjoy every day.
Industry
Food order & delivery
My role
UI/UX design
Project Type & Involvement
Web and mobile
Timeline
Nov 2021 – Feb 2022
Problem
Most of the people who order food online are very busy. They want their food ordering experience to be smooth. But they cannot order all the food they want at once. This is because they have to make multiple orders and the delivery cost also increases. It also takes a lot of time.
Restaurant owners want to increase their sales. They want their customers to be happy with their services. But integrating all of these into one platform is very challenging. And the cost of running this whole system becomes very high.
![Problem Problem](https://helloshams.com/wp-content/uploads/2023/03/Problem.png)
![Solution Solution](https://helloshams.com/wp-content/uploads/2023/03/Solution.png)
Solution
We have found a solution to handle this issue. We can assure the customer no longer wait for separate delivery and get different food from different restaurants together. Connect customers directly to their favorite restaurants like never before.
Allow restaurants to work together to meet customer needs instead of competing. This way, we can reduce the delivery cost and safely deliver the product to the customer’s doorstep.
Project mission
1. No more waiting for separate deliveries, get all the different foods together.
2. Connect customers directly to their favorite restaurants like never before.
3. Allow restaurants to work together to satisfy customer demands instead of competing
![project mission](https://helloshams.com/wp-content/uploads/2023/02/project-mission.png)
How we started
![Marketing campaign design](https://helloshams.com/wp-content/uploads/2023/02/Group-44909.png)
Marketing campaign design
![Peach deck design](https://helloshams.com/wp-content/uploads/2023/02/Group-44925.png)
Peach deck design
![Website design](https://helloshams.com/wp-content/uploads/2023/02/Group-44909-1.png)
Website design
How I started
![How I started How I started](https://helloshams.com/wp-content/uploads/2023/02/How-I-started.png)
Research
![Competitive analysis Competitive analysis](https://helloshams.com/wp-content/uploads/2023/02/Competetive-analysis.png)
![User persona User persona](https://helloshams.com/wp-content/uploads/2023/02/User-persona.png)
Problem findings
From the interview, we can see that most of the customers want their favorite food to be delivered easily and in less time. But their experiences are not always good. Companies do not allow orders from multiple restaurants. For this, customers have to make multiple orders. As a result, the delivery cost is high as well as time-consuming. It is very embarrassing for food lovers.
![Solution Solution](https://helloshams.com/wp-content/uploads/2023/02/Solution.png)
User flow
![User flow User flow](https://helloshams.com/wp-content/uploads/2023/02/User-flow.png)
Low fidelity wireframe
![IMG_9899 1](https://helloshams.com/wp-content/uploads/2023/02/IMG_9899-1.png)
![Rectangle 1758](https://helloshams.com/wp-content/uploads/2023/02/Rectangle-1758.png)
Style guide
![Typography](https://helloshams.com/wp-content/uploads/2023/02/Typography.png)
![Color](https://helloshams.com/wp-content/uploads/2023/02/Color.png)
Grid system
![Grid Grid system](https://helloshams.com/wp-content/uploads/2023/03/Grid.png)
Illustrations
![Food illustration Food illustrations](https://helloshams.com/wp-content/uploads/2023/03/Food-illustration.png)
![Customer support](https://helloshams.com/wp-content/uploads/2023/03/Customer-support.png)
Customer support
![About 1Delivery](https://helloshams.com/wp-content/uploads/2023/03/About-1Delivery.png)
About 1Delivery
![Customer help center](https://helloshams.com/wp-content/uploads/2023/03/Customer-help-center.png)
Customer help center
![Success stories](https://helloshams.com/wp-content/uploads/2023/03/Success-stories.png)
Success stories
![Location](https://helloshams.com/wp-content/uploads/2023/03/Careers.png)
Location
![Careers](https://helloshams.com/wp-content/uploads/2023/03/Careers-1.png)
Careers
Marketing campaign
![Beta home Beta home](https://helloshams.com/wp-content/uploads/2023/03/Home.png)
![Became a beta tester_home Became a beta tester_home](https://helloshams.com/wp-content/uploads/2023/03/Became-a-beta-tester_home.png)
![Became a beta tester_survey Became a beta tester_survey](https://helloshams.com/wp-content/uploads/2023/03/Became-a-beta-tester_survey.png)
![Became a beta tester_signup Became a beta tester_signup](https://helloshams.com/wp-content/uploads/2023/03/Became-a-beta-tester_signup.png)
![Be part of the 1Delivery Be part of the 1Delivery](https://helloshams.com/wp-content/uploads/2023/03/Be-part-of-the-1Delivery.png)
![Location Location](https://helloshams.com/wp-content/uploads/2023/03/Location.png)
Pitch deck
![Main Main](https://helloshams.com/wp-content/uploads/2023/03/Main.png)
![1 1](https://helloshams.com/wp-content/uploads/2023/03/1.png)
![2 2](https://helloshams.com/wp-content/uploads/2023/03/2.png)
Component
![Component Component](https://helloshams.com/wp-content/uploads/2023/03/Component.png)
Result
100%
Client satisfaction
2000+
Traffic
$2,00k
Projected revenue
60+
Happy users