1Delivery – Food order & delivery hub

1Delivery was created to make delivery enjoyable for the customer and affordable for the business. The inception of 1Delivery came from our own experience working in delivery restaurants, where we saw firsthand how the current systems could be improved to put the love back into the foods we enjoy every day.

Industry

Food order & delivery

My role

UI/UX design

Project Type & Involvement

Web and mobile

Timeline

Nov 2021 – Feb 2022

Problem

Most of the people who order food online are very busy. They want their food ordering experience to be smooth. But they cannot order all the food they want at once. This is because they have to make multiple orders and the delivery cost also increases. It also takes a lot of time.

Restaurant owners want to increase their sales. They want their customers to be happy with their services. But integrating all of these into one platform is very challenging. And the cost of running this whole system becomes very high.

Problem
Solution

Solution

We have found a solution to handle this issue. We can assure the customer no longer wait for separate delivery and get different food from different restaurants together. Connect customers directly to their favorite restaurants like never before.

Allow restaurants to work together to meet customer needs instead of competing. This way, we can reduce the delivery cost and safely deliver the product to the customer’s doorstep.

Project mission

1. No more waiting for separate deliveries, get all the different foods together.

2. Connect customers directly to their favorite restaurants like never before.

3. Allow restaurants to work together to satisfy customer demands instead of competing

How we started

Marketing campaign design

Marketing campaign design

Peach deck design

Peach deck design

Website design

Website design

How I started

How I started

Research

Competitive analysis
User persona

Problem findings

From the interview, we can see that most of the customers want their favorite food to be delivered easily and in less time. But their experiences are not always good. Companies do not allow orders from multiple restaurants. For this, customers have to make multiple orders. As a result, the delivery cost is high as well as time-consuming. It is very embarrassing for food lovers.

Solution

User flow

User flow

Low fidelity wireframe

Style guide

Grid system

Grid system

Illustrations

Food illustrations
Customer support

Customer support

About 1Delivery

About 1Delivery

Customer help center

Customer help center

Success stories

Success stories

Location

Location

Careers

Careers

Marketing campaign

Beta home
Became a beta tester_home
Became a beta tester_survey
Became a beta tester_signup
Be part of the 1Delivery
Location

Pitch deck

Main
1
2

Component

Component

Result

100%

Client satisfaction

2000+

Traffic

$2,00k

Projected revenue

60+

Happy users