1Delivery – Food order & delivery hub
1Delivery was created to make delivery enjoyable for the customer and affordable for the business. The inception of 1Delivery came from our own experience working in delivery restaurants, where we saw firsthand how the current systems could be improved to put the love back into the foods we enjoy every day.
Industry
Food order & delivery
My role
UI/UX design
Project Type & Involvement
Web and mobile
Timeline
Nov 2021 – Feb 2022
Problem
Most of the people who order food online are very busy. They want their food ordering experience to be smooth. But they cannot order all the food they want at once. This is because they have to make multiple orders and the delivery cost also increases. It also takes a lot of time.
Restaurant owners want to increase their sales. They want their customers to be happy with their services. But integrating all of these into one platform is very challenging. And the cost of running this whole system becomes very high.


Solution
We have found a solution to handle this issue. We can assure the customer no longer wait for separate delivery and get different food from different restaurants together. Connect customers directly to their favorite restaurants like never before.
Allow restaurants to work together to meet customer needs instead of competing. This way, we can reduce the delivery cost and safely deliver the product to the customer’s doorstep.
Project mission
1. No more waiting for separate deliveries, get all the different foods together.
2. Connect customers directly to their favorite restaurants like never before.
3. Allow restaurants to work together to satisfy customer demands instead of competing

How we started

Marketing campaign design

Peach deck design

Website design
How I started

Research


Problem findings
From the interview, we can see that most of the customers want their favorite food to be delivered easily and in less time. But their experiences are not always good. Companies do not allow orders from multiple restaurants. For this, customers have to make multiple orders. As a result, the delivery cost is high as well as time-consuming. It is very embarrassing for food lovers.

User flow

Low fidelity wireframe


Style guide


Grid system

Illustrations


Customer support

About 1Delivery

Customer help center

Success stories

Location

Careers
Marketing campaign






Pitch deck



Component

Result
100%
Client satisfaction
2000+
Traffic
$2,00k
Projected revenue
60+
Happy users